Import procedures from abroad:
assistance with customs operations for your incoming goods
What do we do to bring your goods INTO Italy?
Customs operations for import are the service through which we help you bring goods arriving from abroad into Italy correctly and without delays at the border.
We handle the import procedures for you (preparation of the IM document, management of relations with customs and the MRN and submission of the final documents to your company).
Discover Tecspedi’s customs assistance: a service that allows the procedure to move forward smoothly. With Tecspedi, you entrust your import customs operations to a team that works exclusively on customs procedures, every day, with one clear goal: to let the goods pass and minimise downtime.
Focus on routes and deliveries: we tell you what is needed, prepare the documents and speak with customs on your behalf.
Contact us for the complete and straightforward management of customs procedures for your imports. Our Como headquarters is easily reachable from all surrounding areas, both within Italy and across the border (Lugano, Chiasso, Busto Arsizio, etc.).
What to send us to open
an import procedure
To open an import procedure and start your customs operations we only ask for the essential documents.
After that, we begin working on the customs declaration. Generally, the following are required:
- Commercial invoice with complete details of the seller, buyer and description of the goods
- Packing list with number of packages, weights and type of packaging
- Transport document such as CMR or consignment note
- Any certificates of origin such as EUR 1, ATR, EUR MED, useful when you want to reduce or eliminate duties
- Any licences or authorisations for specific product categories
Send us what you have available, including in digital format. We check the documents, verify that they are suitable and immediately inform you of any errors or missing elements. Once the details are in order, we complete the IM document with the correct data and secure the customs part.
Ensure a smoother and more predictable flow between the arrival of the shipment and its actual entry into Italy. With Tecspedi, you reduce the risk of errors in the declaration, limit requests for additional information and lower the likelihood of inspections that block goods in import.
How we manage import customs operations, step by step
When you entrust Tecspedi with your import customs operations, you do not have to follow every step yourself.
One point of contact is enough and we take care of the rest.
The typical service flow is as follows:
- We receive your documents relating to the incoming shipment
- We verify the data and indicate any corrections before submitting the declaration
- We complete and submit the customs declaration for import (IM) to the competent authorities
- We manage the MRN, monitor the outcome and check any requests from customs
- We speak directly with the offices and provide you with clear updates if customs opens an inspection or requests clarification
- We provide all the documentation ready for your accounting and tax records once the procedure is closed
But that’s not all: we can also help you with more complicated situations.
We can carry out post-clearance customs procedures if you need to regularise an operation that has already taken place, and with temporary imports when goods enter Italy for a limited period and then need to leave again (for trade fairs, subcontracted processing etc.).
Why delegate import procedures to a specialised customs agency?
The real benefits
A carrier or a company may try to handle import procedures independently, but every overlooked detail risks turning into delays, extra costs or customs hold-ups.
By relying on an agency specialised in managing customs procedures for imports, you obtain a service that is always up to date, and specifically designed to avoid these problems.
With Tecspedi you have:
- Reduced downtime for drivers and for those waiting for goods in the warehouse
- Lower risk of errors in documents, classification or origin of the goods
- A single point of contact who knows the dynamics of the border between Italy and the rest of the world and follows each procedure from start to finish
- Extended opening hours, from 6:00 a.m. to 9:00 p.m. Monday to Friday and Saturday until 12:00 p.m., ideal for those working on the road
- A multilingual team that communicates clearly with drivers and foreign contacts
- A headquarters just a few minutes from the motorway exit, with a video-monitored parking area, showers and a dedicated refreshment point for drivers
Turn import procedures into a simple, fast and controlled step!
Contact us: we offer complete customs assistance in Como and in the surrounding areas, both within Italy and across the border (Lugano, Chiasso, Busto Arsizio, etc.) for import customs operations and more.
